What would've been an excellent trip started off very rough. Sweetours changed our pick up location at the very last minute and then had us run between hotels. We were scheduled for a 6:45am pick up, and didn't get on the bus until nearly 7:45am. I appreciate Sweetours waiting for us, but I wish they knew they were communicating with international travellers. If I did not confirm the new pick up location, they should've reached out via email or stuck to the original pick up location and time if I had not confirmed I received the change. This was just poor communication and led to us getting on a bus filled with agitated passengers. When we arrived at the canyon, I was certain I purchased Skywalk combo but the tour guide insisted I had just the admission fees and nearly double paid for the Skywalk. Despite the rough start, poor communication, and a little confusion with the tickets, the tour itself was great. Melissa was fun and provided very detailed insight throughout the tour.