My husband and daughter had a ball on this trip! The guide was friendly, encouraging, and knowledgeable. We were the only ones booked for that time and the guide accommodated our schedule, starting earlier than our booking time in order for us to get back on the road to our next destination. The only problem we had was the location information on the e-mail confirmation was for their office, not for the site where we were to meet the guide with the vehicles. We got a phone call about an hour or so before the reserved time to give us the correct information. The e-mail confirmation should have given us the correct information. Other than that, though, this was a great experience. So glad we chose it!!