Hello,
We are so sorry to hear you did not enjoy your experience. Sometimes we are met with bouncy sea conditions in Monterey Bay as we are exposed to the open ocean & our crew does the best of their ability to warn people ahead of time about conditions so that they may take motion sickness med properly if they are needed. Unfortunately we have no control over how close to the boat the whales come as they are wild animals. We get in the best position possible to view them and then from there it is up to them since the last thing we want to do is to disturb wild animals in their natural habitat. Our boats are smaller for a more intimate experience and allows for plenty of time for Naturalist/guests to interact and get all of their questions answered. Please contact us at
[email protected] so that we may further discuss your trip.