It was our first time river rafting. We were a group of 11 with 2 who were debating whether to join us on the raft or not. Our guide, Chin, made sure that everyone was comfortable with the level of experience, the safety precautions and above all kept everyone in good spirits. It was an amazing first experience and we felt like it was a breeze with some enjoyable moments when there were bends and drops. The overall experience from online purchase to checking in to finally get through the full rafting tour, it was just positive. I would definitely recommend this company and their rafting tours.