Check in process is not smooth, they are not able to find my booking at the beginning but I booked it in tripadvisor. Then they told me my schedule is at 4pm but it's clearly 1pm.
The boating experience is not good as well, we were asked to sit in the middle of the boat while the other 8 people are on the side and have paddles. But I saw in the other boats, all 10 people can sit on the sides.
Please note the level is 2 and 3 which is chill for most of time.