Pay attention to the info they give you when you purchase your passage. If you do, you'll be dressed right and prepared well for donning your gear and securing your personal items.
These folks are fully organized and feed you the next steps when you need to know them. They are, as a bunch, friendly, low key, adventurous, and focused on their job and your enjoyment.
They brief you enroute to the start of your raft trip and the first 20 min or so on the water are introductions, team building, safety information. As someone who gets stickly about safety I felt our safety education was top notch. Our guide Vance wove it all together so well that it felt like a chat with a respected friend.
We hit the rapids with a good spirit and enjoyment of our experience. We learned respect for the river and it's moods. We came out wet and happy.
For the ratio of satisfaction and enjoyment to price I don't think this trip can be beat.
It's rumored that Vance has a sponsorship from Pantene for his handsome locks, so ask him about it.
Also, we went through the same company for our cabin (The Bunkhouse). Our family of three found the cabin to be our best stay of all out of 8 different stays during 22 days of travel. That's saying a lot!
Thanks again, Vance!