My family took a guided snorkel/kayak tour with this company, something I've done before with no problem (using other companies). However, on this tour, issues started after we got up to where the waves were bigger and crashing down on us. The guide was far ahead from about half the group. Two guys who were behind us actually capsized. Other people from the group yelled up to the guide to stop, but he kept going. A bit further up, my son and I had gotten behind from the big waves and when it got to the point that I couldn't see the guide anymore and could barely see anyone else from the group, I just felt the situation had gotten too dangerous. There was a beach a little further back, so I started paddling towards it. Meanwhile, my husband was able to catch up to the guide and tell him my son and I weren't with the group anymore. The guide ended up paddling back maybe 5 or so minutes after we got to the edge of the beach. He started berating me for not keeping up saying, "I told everyone they had to stay on my tail." I replied back that it was his job to keep everyone in the group together and ensure our safety. I had a 7-year-old with me and was doing the best I could. He then said that he couldn't legally leave us behind. I said I didn't care; I'm a grown up and if I don't feel safe and can't ensure the safety of my kid, I'm not going with him. He then offered to go with my son, but my son didn't want to and at this point, I had lost all trust in this guide, so I wasn't comfortable either. So he helped us pull the kayak onto the beach and then took off. My son and I spent the next 2 hours waiting on the beach with no food or drink, which were to be included as part of the tour.
Réponse de l'hôte
Aug 2024
Aloha James,
We may have a case of plagiarism.
Scroll down to another review, and see my response to you significant other Kimberly, which I shared a day or so.
Thanks again for helping us match active families to this tour.
We are in your debt.
A hui hou,
Micco