I'd like to start by saying, the tour guide was great. He seemed knowledgeable, and he presented the information very well. I want to start by saying that because my reason for the low rating was no fault of his.
I feel that the group size was just way too large to be able to enjoy this tour. With such a large group, it is difficult to be able to hear the tour guide at all (downtown Austin is not quiet), much less be able to engage and ask questions etc. I've been to similar tours in other cities with small groups and enjoyed those quite a bit. The pacing felt a bit rushed as well, which I'd assume again, isn't the fault of the tour guide. It is likely just the way his management wants things to go, running large groups through as quickly as possible.
It's a shame because the tour guide was awesome. I bet engaging with him in a smaller group setting would've been a blast.
Réponse de l'hôte
Mar 2021
Thank you for your review. Walking Tours of Austin is owner operated so, as tour guides and storytellers, we understand the importance of limiting group size. This is a rare critique as our groups are rarely larger than 20 people. That said, I apologize that you feel your experience was compromised. I hope you can come back and try us again sometime!
Best, Jim Miles, owner, tourstx.com