The carriage ride was very comfortable, and the storytelling was fascinating and spooky. Our driver, Shannon, was outstanding. I highly recommend taking this tour, but if you have small children who are afraid of creepy stories, you might want to use caution. Our daughter got a little bit scared over a couple of the stories but we reassured her that they were "pretend", and that seemed to calm and comfort her. Even our driver, Shannon, tried to comfort her and showed extra care but still was able to give everyone else the experience that they were seeking in a haunted carriage ride.