I hate to give a bad review, but this trip was really disappointing. Booked this for the cultural experience, but none of the things mentioned in the description was done: there was very little information about Hawaiian culture & history and about the canoe and the chanting didn’t happen either. We did get a lot of information about turtles, which was nice, the guide was friendly and the paddling was fun, but this just wasn’t what I came for- especially after reading other reviews I wonder if we just got a bad day or if something changed in the organization. People joining me on this trip felt the same, so we all left disappointed. Also we started the tour 20 minutes too late, but the guide said we had to be back at 11 because the “VIPs” were coming then. Sorry I’m not very important, but I still paid good money for this (and it wasn’t that cheap).
Réponse de l'hôte
Feb 2020
Aloha and mahalo for your review. I am sorry to hear your tour was disappointing and that we created a negative experience during your time with us! It is likely you experienced one of our newer guides as I am training others to conduct tours with our increased volume. I typically facilitate 90% of our tours. My sincerest apologies! Please contact me at +18086332800 for a full refund!
Mahalo,
Kevin Hoke