What a terrific company!! My wife, grandson and I planned to tour Tucson, but 30 minutes before we were to start, my wife suffered an injury, completely unrelated to the tour. Jimmie was very helpful in helping us get needed medical assistance. My grandson got his tour while Gramma got treated. No charge for the late cancellation, and my grandson had a great time. This is an excellent company with the best of ethics. We'll reschedule this missed tour as soon as conditions permit.