Not the most organized of tour groups, but it worked out okay. Kayaks were very comfortable - we have kayaked extensively in Kauai and found Southeast Exposure's boats and equipment to be superior. Guides were nice-ish, but 'not that into it' as people say, by which I mean we were treated very much as tourists with the objective of obtaining a tip (hint, hint, hint...). But overall a fun excursion. Good, not great.