Our tour guide, Jimmy, was great. He was informative and very friendly. We did the entire 90 minute loop first so we could get familar with the area and then spent the afternoon hoping on/off. The trolley itself isn't as comfortable as the style they offer in St. Augustine, those were benches that you could enter/exit on the side of each row. The Key West trolley has small, wooden benches that can be tight if you need to share it with someone else and there is not much leg room.