We have done several bike tours over the years. So, it was not the first time. Bike quality was great. However, I would suggest the Tour Leader spend a few minutes instructing those who don't ride often how to use the gears and brakes. I feel having a procedure for stopping at lights would also have helped some of the group. I am unsure if riding through red lights is legal here in a bike lane. We found getting to the bike storage facility pretty easy. Manhattan Bridge was a great ride, however I would like to see the guide spend more time describing the sights. For many on this tour this is the first and maybe only time they will see the sights or have the experience.I particularly enjoyed the Brooklyn section of the ride. I believe Robbie our guide had done the tour earlier, was he maybe tired of bored? I got the impression he was in a hurry to finish. I understand that it is a difficult job, and dealing with lots of people with varying abilities! If you have never ridden in NYC this is an excellent way of getting out and about. You cover lots of ground in a relatively short time. However, I would enjoyed a more engaging guide. I get it that this is all a subjective opinion, however, I have participated in a fair number of rides in several cities in the world from Singapore to Barcelona. It is the 5th time I have ridden in NYC but probably the least enjoyable. First time, that I am aware with giro tours .