This was a strange zipline experience. It was fine, I guess, but we've been ziplining before and had a blast. The guides seemed much more interested in talking amongst themselves than with the guests so between the speil Ben did before each zipline (how long it is, whether you can go upside down, etc.) he never said a word to us or the other guests. We appeared to be in a group with some of the other guides family and/or significant others so maybe that was it. But Maddie was pretty much the only guide who talked to the guests or who seemed to be at all interested in us. My husband got stuck in middle of a line (which is a little scary if that's never happened to you) and no one spoke to us like "hey, this is totally fine, it happens sometimes, we're gonna get the kit, blah blah blah." Maddie did reassure him from the other side which was cool. Then they went back to ignoring us for the rest of the session. Just weird.