I wanted to thank MOIC for how helpful they were to me. I lost my phone in their sprinkler pit. The person in charge announced it to everyone in the pit and told them - 'if you find the phone, you'll get a milkshake on me", leaving everyone looking for it for the next few minutes. Ultimately we couldn't locate it then so I left my contact details with their desk. A week later, they called me and informed me that they found it. Not just that - they packaged and couriered it to me from NYC to SF bay area for free. They were constantly responsive and helped me track my package. This was amazing. I was floored by their gesture and responsiveness to be honest - hence my 5 star review.
As to the place itself - My 3 year old had a lot of fun here. We could take our time and pace through rooms one by one. We probably spent a 3 full hours across rooms with surprise doors, dance floor, hanging bananas, letter boards, play zones - there are a number of things to do - not to mention the free ice creams and popsicles to overwhelm you. Everyone here is having a lot of fun. I was very glad to have gone here with my little girl.