LightPacker723370
Jan 2022
The captain changed the plans at very last minute because he said the ocean conditions were not great and we could have a bumpy ride and we could not go in the caves. He suggested we could go to the "little Na Pali" that, according to his opinion, is pretty much the same of the Na Pali coast but with mountains that are not as tall. We asked if the ocean conditions were so bad that it could be dangerous to go there. He answered that we could go but it would be a problem for people that suffer of seasickness. We objected we wanted to go to the Na Pali coast because that was what we paid for, but he said he had to to follow the will of the majority or we could have trip rescheduled another day because they don't provide a refund. Unfortunately, this wasn't an option to us since we are leaving on Friday and he said first reschedule available would have been for Saturday. The website advertise that rerouting would have been communicated in advance and that if reschedule would have not be possible, we could have a refund. None of these happened to us. We left 45 minutes later of the schedule because we had to wait 4 people and while the tour was supposed to last 4.30-5 hours it was just 3.45 minutes. The little Na Pali is not even close to the beauty of the real Na Pali. Other tours left before us and came back later. We asked where they did go and they said they go to the Na Pali. The experience we had is not worth the money we spent and we can't recommend this tour.