This was the most traumatizing excursion ever. I would never recommend to anyone. For starters, I had a pick up from Secrets St. James, Montego Bay, but the driver said I was supposed to be picked up from Breathless. My family stayed there, not me, so my confirmation said Secrets. He eventually picked me up. Then we had to put all of our belongings in a plastic bag to swim to the ship. In the process, I cut and injured my leg by being pushed up the stairs trying to get in the ship. The description never advised any of this, and I paid $260 for 2 people. Once on the ship and ready to sail, the weather got worse so we could not go to Rick's Cafe because they couldn't pull up there. They returned us to the driver after like 1 hour and was offered to go to Rick's Cafe, but he also advised that his manager said he needed to take us back to Montego Bay. At this point, we all were very traumatized, drained, wet, and truly upset. When we got back to the drivers, we had to jump out of the boat to get onto the dock. This was the worse experience ever. To make matters worse, the driver was very rude, as well as the operator when I called to request a refund. Please stay away from this business. Horrible, horrible, horrible!!!!!
Réponse de l'hôte
Oct 2024
SAME GROUP POSTING : Blatant untruths
The videos of you onboard along with ALL OF YOUR GROUP, drinking dancing and partying non stop say a different story
NO INJURIES WERE REPORTED TO ANY STAFF, or THE HOTEL OR THE DRIVER…OR VIATOR by you or anyone in your group
Your group were rude and very
Disrespectful to all staff