I am updating my initial review after receiving great customer service from Libby! She reached out immediately upon my review, refunded me, and provided context. I really appreciated it and think anyone with this good of customer service knows what they are doing and is building a great company!
I've been to New Orleans a few times but had never done a garden district tour or seen Lafayette Cemetery. While I enjoyed the overall tour, I wish there was a bit more substance to the tour itself. There was a lot of "on google I saw" and not as much history or context around the area. I love fun facts, and would have given this tour/company five stars if I heard more. Overall, it was a nice tour with lovely houses to see and friendly staff.
Réponse de l'hôte
Jun 2019
Thank you so much for everything - booking and touring with us, giving constructive feedback, and updating your original review after we spoke. I still regret that you did not get an excellent tour, but the guide and I have been working on some of her material and presentation, and I hope that next time you are in town you will give us another chance! You get an 'excellent" rating from us!