Great tour of scenic Newport and the Mansions. When we were trying to book 3 spaces on the only tour our schedule permitted, the website indicated that only 2 spaces were available. I reached out via email and Matt was extremely accommodating and was able to add our third person. The trolley was clean and comfortable and our tour guide, Jim, was extremely personable (in spite of being a Red Sox fan). He clearly loves Newport and shared his great knowledge of the area and it's rich history. After about 90 minutes on the trolley (with a scenic stop to take photos and stretch our legs), we arrived at Marble House, which we had selected for an optional self guided tour. Jim dropped us at the mansion (which was very interesting) and returned to pick us up in an hour to complete the trolley tour. We had a lovely 3 hours and would highly recommend Jim and Viking.