My husband and I wanted an adventure with some thrills and chill moments for our 10 year Anniversary. Not only did Randy make that happen, he made it one of the favorite parts of our trip. He gave everyone in the group different options to suit the level of in-depth experience they wanted of the falls. He was there for support and lots of interesting info anytime you needed him. Yet, he found a way to give you privacy and space to explore also. We felt so VIP, because he makes sure all staff knows you're in his group so they keep you together and taken care of. Never loved a tour as much as we did with Randy! Can't wait to suggest Over The Falls Tours and Randy specifically to our friends and family!