This tour was disgraceful. The 3 stars is for the falls themselves - well worth going to see. We were told to be at the arranged meeting point 10-15 minutes before 4am. The bus didn't turn up until after 4am and by the time we left we were already 30-40 mins behind. Once we finally got there 12.30pm - much later than was supposed to be most of us were dropped at the food court and told to be back in an hour and NOT to be late. Our guide and about a dozen passangers were going to a pre planned buffet, of which the rest of us knew nothing about. The guide was late getting back from lunch and told us to hurry, don't stop to take pictures because we can do that in our free time. What a joke. The Maid In The Mist boat ride is a MUST. It was amazing, stunning and well worth doing. The rest of the afternoon was so rushed that we walked from the boat tour to Goat Island in less than 30 mins. The guide told us the history as we walked. If you stopped to take pictures they kept going and missed most of what he said. We were then told to get back on the bus for home. I, and others, expected to stop for something to eat and rest room break. No, we went straight through until 11.30pm when the driver looked for somewhere to stop. We stopped at Walmart and were told just use the restroom don't go into Walmart for any shopping. Mind you we hadn't eaten since lunch.
Absolutely disgraceful!! It was so rushed it wasn't funny. I read all the reviews and picked this on the basis of those reviews. Either we just picked the wrong day to go or the reviews are not accurate. The bus seats were very uncomfortable - especially having to sit for so long on the way back. There were no movies. The WiFi worked ok but I couldn't play anything to watch - it just kept telling me to re try.
The Falls are amazing and I'm glad I got to see them. The rest I am not happy with.
I was so happy to confirm that this was the best option among the other tours that take you through the pain of airports. The bus was really comfortable and we actually spent more time enjoying the amazing scenery of the Niagara Falls than the other guys that flew in. A great bang for your buck!
What a tour, very very long but it is what we expected, we saw other option and this one was the cheapest one and no regrets. Some frineds took the tour by flight last year and told us was very tiring, this one you are able to sleep or watch a movie the whole way. Highly Recommended.