We recently did this excursion in Skagway on May 21 2019. It was a blast!! Everyone from meeting at the pier to getting in the suits to the actual ride were wonderful to work with! Rachel was a delight to meet at the pier as well as a very knowledgeable nature
guide on the boat. I believe our captain was Jen, a very skillful driver, that gave us many thrills with her careful maneuvering of the boat. The suits they put in will definitely keep you very warm and dry. Everyone took off their sweatshirts and went in just a short or long sleeve t shirt and it was great!! The scenery is breathtaking and they take you up close to all the waterfalls! We saw dozens of bald eagles and lots of harbor seals lounging on the rocks! It was well worth every penny to do this excursion! The seats may not look very comfy, but they are and we felt safe and secure the entire time!