Worse service I ever experienced in my entire life, poor communication on the pick up and no location for pick up until I had to e mail 3 times for the pick up area, each time I asked I got a different story where the driver was, I asked what kind of car and license plate to look for, finally I got the info and all the time car was sitting there, but they always they said it was on route, I ask the driver she said she canceled our ride and I said I waiting right here, she should asked us our names. Then she told I was lying and drove away, thank god for Uber. If you are coming to hawaii don’t use this company.