Our flight was 6.45 pm and I asked to be collected from our hotel at 4.00. By 4.15 I rang and was told the driver had gone home and was collecting us at 6.00pm. I voiced that i was very annoyed and a car was sent but how long do I wait to find out the mistake????? I could never recommend this service.getting to airport on time is too important.
Excelente service. The car was the right size in very good conditions and the driver very polite.
Really disapointin. Booked private car as was arriving at 10-30 at night. Voucher said to wait in arrival hall for pick up. Confirmed with company the previous day re time and pick up. Nobody in arrival hall for us. After about 45 minutes phoned company, was told to go outside and wait at a specific point . Did this then waited another 45 minutes before eventually finding the driver nowher near where we had been told to wait. Driver not very happy and said had been driving about for an hour looking for us and had never been told to go to the arrival hall. Would just get a taxi next time as didnt get to the hotel till 12-45!