My husband and I have been on many whale watching trips and I'm a lover of marine life. We went in September, we know this isn't usually the season to see a whole lot of marine mammals like whales. We decided to go anyway. We booked online the 1pm cruise. The online process was very easy. There's parking right infront of the marina. Bathrooms on the marina and also on the boat, for any needs. Snacks available for purchase. The whole area is beautiful, we had a bright sunny day. It was however very windy and waves were agitated. This didn't ruin the trip, it actually made it funner, cause water sprayed on us and we had a great time enjoying the "water park" experience. :-) Just make sure to bring a wind breaker or water proof light jacket with you, as it can get a bit chilly if you're wet.
This time we got to see one humpback whale with it's baby (calf). Sadly no dolphins.
Staff was helpful, knowledgable and the overall experience was enjoyable. we recommend this tour and company, especially if your main goal is to spend a nice day cruising the ocean and if lucky, see some marine animals while at it. If you're a marine buff like me, I would recommend going to areas like Monterey or even norther to see as many whales, dolphins and orcas as possible.