Details of the trip follow but I have to highlight the personal service we received when we had to change our reservation twice. We were coming from out of state and were not really keeping up on any water advisories. Whale Watch called me personally to tell me they would have to reschedule our original date due to a small water craft advisory. They even sent an email. We rescheduled by phone. Then we had a last minute change in plans. No problem, we called (the day we were supposed to sail) and they allowed us to reschedule for the next day. They did not have to do this, this was our change. And even with the advisory, they could have just sent an email and hoped we got the message.
There are a number of whale watching tours. They pretty much have access to the same waters. But with all things being equal, Whale Watch’s service and staff wins out. Check in was a breeze. Before we sailed, they made sure we knew the temperature would be colder on the water and gave anyone who needed it, time to run back to our cars for a coat or blanket. The entire staff is very customer oriented.
As for the tour…
This was one of the best tours I have been on. We saw no less than 6 grey whales. There were several white sided dolphins that followed us. dolphin and sea lions as well. Various birds were also pointed out.
I did not know what to expect. I guess I thought we would just ride around until we saw some whales! But once you go out with Whale Watch, you realize that there expertise and keen eyes avoids you riding around for hours hoping to just luck upon some whales. Our guide was very informative without monopolizing the trip. He prepared us for when to expect the whales to show their flukes so you could be ready with your camera. And if you missed the picture, don’t worry they take pictures of each trip and post them on Facebook.
The boat was well set up. I did not expect there to be chairs for everyone. Our tour was about 30 people. We sat up top and I think this is one of the better spots since you could not have more than 8 people up there. But there really were no bad seats.
Prepare…
Dress in layers, motion sickness pills, expect a little moisture on the boat, I had my camera and items I a waterproof bag
Réponse de l'hôte
Mar 2016
Thank you for such wonderful feedback! We apologize for your initial cancelled trip but are so glad that your schedule was flexible enough to allow to reschedule. Our crew really does pride themselves on providing an educational and exciting experience for our passengers, so we love hearing that they succeeded in their goal. Thank you for coming out on a trip with us and we hope to see you back in the future!
Kind regards,
Chris
Owner