This was a super fun experience! The staff was kind and helpful, and gave nice step-by-step instructions for getting in and out of the cage, along with other details that helped me feel like I was in competent hands. Our group included a spectrum of athleticism—a person of size all the way down to a kid. Oh, one thing I wanted to mention: they needed to rebook because of weather and worked quickly to find a new slot that worked for us. My pro-tip recommendation would be to make this reservation for a day early in your trip, and then leave a couple other time slots open later in your trip so that rebooking will be easier if that needs to happen. Anyway, two thumbs up from me! Wish I could go again today... instead of being stuck at a computer... you know... ;)