We had a great experience with Bernard! He was knowledgeable, funny, attentive, and even made the kids feel included. The bus was clean and comfortable. I was very appreciative to not have to drive up and down the mountain, especially since the road was covered in hail on the way back down. It would be nice to have another 15 min at Garden of the Gods and 30 min at lunch, but it is a full day already.