I booked this as a surprise for my husband. The departure point is 30-60 mins away from Manhattan so leave lots of time to get there, taxi cost us $100 so its not cheap. Once arrived it was very unorganised, you arrive in a waiting room with not enough seats, no one greets you. We went up with another couple and as they were on the right hand side of the helicopter they got the better view, would have been more fair to put one person from each couple either side of the aircraft to get the best views and pictures. My husbands headphones did not work so he didnt hear any commentary. All in all disappointing.
Réponse de l'hôte
Jan 2022
When you booked your tour did you not read that departures are in NJ, we have many customers that travel by cab or train from NYC to NJ to take their tour. As for the seating, that goes by weight and balance it's for passenger/ pilot safety. There was only one other couple with you all our tours go around both sides so everyone get great views and pictures. All headset work in our helicopters.