We went on this tour yesterday and had such a fun time. Our tour guide, Nicole, was fabulous! She started out by giving the kids seashells as a special charm to give them good energy, which was a great icebreaker for our kiddos. We thought this was so nice. Throughout the tour, we learned a lot of facts and spooky details about Savannah. We found Nicole to be informative and personable. We appreciated that it was spooky and fun, but not too spooky for the kids. It was well worth the price we paid for the tour! At the end of the tour, Nicole stayed around for questions. My daughter had a very specific question about a ghost and Nicole even helped us research it. She sent us a message the next day with some facts---if that isn't phenomenal, I don't know what is! Totally above and beyond her job description! I was looking down at the reviews and saw one before mine that said negative things---I can't even believe we were on the same tour. If they couldn't hear, then they should have said something because Nicole told us all more than once to let her know if anyone couldn't hear! Thanks Nicole---this was an amazing experience for my entire family and we are so glad we went!!! Hopefully we will be back to do this again soon!!