Our plane arrived late, but our greeter was there waiting for us, with a smile on her face and holding a sign with our name of it. She even took a photo for us. We are beyond excited and please with this service. They went above and beyond to call me directly when I registered, then they caught an error on my part, when I put in the wrong flight number.
Thank you to all the ladies and men who make are arrival special and go beyond the call of duty each and every day!