Thank you for sharing your experience at the park, we are sorry to hear that your interaction with one of our guides on the demonstration course wasn’t as positive as we would have hoped. We understand there are people that leave their comfort zone to come visit us in order to conquer a fear of heights, and we want our guests to feel supported in that endeavor. An additional note, we do recommend allowing 3-4 hours to complete our adult ticket so that you give yourself ample time to proceed through the courses at a pace you are comfortable with. We would love to hear more about your experience, if you would like to reach out, please contact our Director of Operations directly at
[email protected]. - Amanda J.