While in Vail, Colorado for a high school girls' reunion, we decided to take a Segway tour. One of our friends was terrified to do it, but we talked her into it. When we got to the tour site, T.J. greeted us warmly and showed us an informational video. We then went to our training session to learn to operate the Segway. Our friend was still terrified and said she couldn't do it. T.J. was so patient, reassuring, and patient with her. At the end of our tour, she said she did not want to get off the Segway!! It was truly a fun adventure and beautiful tour. We even got to ride through some snow as the season's first storm had moved through. T.J. was informative and friendly. We highly recommend this tour. You'll love it!