We've taken this tour several times, we took my parents this time (October,2019) and it had been 2 years since our last tour. Of course Warner Bros Tour is one of our very favorites, there is so much to see, it's really very fun and very interesting and the "museum part" at the end of the tour is AWESOME! B..U..T... this time was very different from all the other times. IT WAS EXTREMELY RUSHED!! and I mean really RUSHED! It was so rushed that it really left a "bad taste in my mouth" and I was so disappointed as it was the first time my parents had taken that tour and we had really talked it up as a great tour. We basically had to run through the Prop Warehouse portion only to be scolded by our Tour guide. UGH! Which was another issue... Our tour guide was awful, all he did was scolded everyone... constantly... "hurry up," or "well, because you are so slow and not listening, you've ruined it for group," and wouldn't allow anyone time to take any pictures. Seriously... it was ridiculous! I'm not exaggerating... really.... I can't even believe I'm writing this. (Insert EyeRoll). and it's so sad because we have really enjoyed this tour in the past.
The only SAVING GRACE was that once we got to the end... the "Museum" part there were employees, including some management that I think could see the disgust on my face and asked me how we enjoyed the tour... (but I think he already knew the answer) and I am not one to complain and I tried very hard to be fair but I just couldn't lie.. haha Anyway, THANK YOU to the employee (sorry I can't remember names) and management that went out of their way to help with the situation, to help make up for the awful experience. I am very grateful to those employees for doing that for my parents, it was a very nice thing to do and we are very appreciative for that. My parents very much enjoyed that extra time they took and they did have smiles on their faces afterward. So again... THANK YOU SO MUCH - Warner Bros. employees/management!!!
But, to end this long winded review..... IS WARNER BROS. TOUR WORTH IT - YES, if you've never gone, you should go. You will have fun! Although, I really hope that this was a fluke and that we just got a bad tour guide because I would hate for this to now be the "NORM" for Warner Bros Tours, because we really loved this tour and felt it was the best tour for the money!! Please don't "rush" your tours to move more people through - to make more money. Warner Bros. Tour was the BEST, super fun, super informative tour ever and I would hate for that to change.
KUDOS AND BIG THANK YOU TO THE WARNER BROS. EMPLOYEES, Y'ALL ARE AWESOME!!!!