Nice scenery, trail and people, especially guides but too disorganized. They were 25 min late picking us up ,then obviously had overbooked 17 riders and said they had to split us into 2 groups. I was in 2nd group and had to wait another 35 minutes while they ferried first group up to stables and saddle them up. Finally when we made it up to the stable they had not counted how many riders they had booked and there not enough horses saddled up. I was left to wait yet again while they went to the pasture and brought back the oldest horse and got him ready. Our ride started 90 min after it was supposed to.He was a gentle horse but not a good fit for me as it was extremely large, I am 5'1 and my feet could barely reach the stirrups. The reins were too short and there was barely any space between by bottom and the saddle when I tried to stand up. This resulted in uncomfortable jarring when the horse cantered or trotted which is was not supposed to do but because it was old and slow, the guide would hurry it along by whipping it with his reins and then it would take off unexpectedly, even though I am a beginner and have no experience with more than a slow walk. Every time the horse tried to eat grass, which was often, I was pulled way forward due to the short reins if I tried to hold on to them. I have not written reviews previously but felt others should be prepared for a long wait, possibly a horse that is not a good fit for them and equipment that also does not work well for their size. This business needs to value customer experience more than $$.