Whilst visiting the Boston area, we decided that a whale watching trip would be nice and it was definitely the right thing to do.
The website is easy enough to use for booking and the email confirmation was received straight away.
All the staff were really friendly and helpful and encouraged questions about the whales.
On our trip we also saw a large pod of dolphins, which apparently, is unusual. We also saw about 5 or 6 different whales.
Whilst the website does recommend taking a fully charged camera/ phone, I would also suggest just being in the moment and taking some of the action in with without watching through a screen; it will be worth it for the memories.
The only negative was that the boat seemed to be quite Smokey when running at speed, but I guess it's an old boat. This did make me worry about the environment until I remembered that we'd flown all the way from the UK; I owe the planet a few trees for that.