The guides on the tour were wonderful, friendly and personable. I was contacted the night before to change my tour time since I was the only one, which I appreciated the advance notice on. I had nothing else going on that day, so it all worked! They even sent a driver to pick me up in a marked van. The whales said no today, but I have whale watched in many different states and that's the way it goes sometimes. It was still a beautiful day on the water with great conversation and many bald eagles (including a mated pair, they mate for life) and harbor seals! And I don't know WHAT those snacks were, but I'm so glad they don't have them where I'm from because I would go broke buying boxes and boxes of them. I would definitely do this tour again, as the lack of whales was not for lack of trying and not in any way the company's fault.