I rented ebikes from them with my two adult kids. Before actually reserving ebikes, I talked to Tony and he was so helpful with making a selection of an ebike and letting me know what to expect. He took time to explain all what I needed to know. When we got to the parking lot to pick up our ebikes, Levi was waiting for us. He, too, was very helpful and courteous. I forgot to pay a parking fee. When we came back from riding ebikes, Levi told me he went ahead and pay a fee for us so we did not get a ticket. We were so happy we rented ebikes from them and had an amazing time. I recommend this company to anybody who wants to enjoy Peavine and Iron King Trails. We wish we rented the ebikes for all day so we could really take time to enjoy our rides instead of rushing to get back.