My husband and I went on the two hour Segway tour with Rick last month. I usually reserve reviews for things that are 5 star experiences, but I thought it was important to write this one anyway. The Segway part of the tour was great as Segways are always a fun way to see a city, and our tour actually lasted for an extra half hour. The Rick part of the tour was so upsetting that it has taken me a month to write this review. Using very canned, sterotypical speech, almost as if he could hear a laugh track in his own head, he gave us the most racially and culturally insensitive narrative of historic Pensacola. He let us know how we were thankfully in the Bible Belt and thank goodness surrounded by "good Christians", not like in Miami that is just "North Cuba" or "those people" in New Orleans or New York. He implored us to consider the incredible kindness shown to the captured Apache natives who were imprisoned in the fort instead of in jail cells. He told us that Geronimo's wife was actually buried in the Christian cemetery ("I mean of course she doesn't have a headstone, just a wooden cross, but she is buried with the rest of the Christians!"). He told us of the freed African women who worked in the brothel ("they were free, but they were not 'free' - ha ha"). We cringed along with him until he got to the part where he told us that Florida was the third state to secede from the Union and that it had nothing to do with slavery, only the excessive taxation of the Union. When he got to the part where he told us that the freed Africans were sad about being freed because "they had had free room and board", I couldn't stand it any more and asked him to just please stop talking. "Well," he said, "they had to toil a little for the room and board, but it was free." When I told him that he couldn't possibly think this was an acceptable way to portray the kidnapping, brutalizing, and enslaving a whole race of people over hundreds of years, he finally backed down and rolled it back, being very obsequious for the rest of the tour. The whole tour sadly left such a sour taste in our mouths about the otherwise beautiful city of Pensacola. As Maya Angelou said, "Do the best you can until you know better. Then when you know better, do better."
Ответ от хоста
Sep 2022
Oh my gosh! I am the owner and am heartbroken to hear this review. We have been in business for over 10 years and embarrassed to hear this. As you can see by all our previous reviews this is not a typical reflection of our business. I wish you would have called me the day it took place so I could have handled it promptly. We will take care of this matter immediately. Please feel free to call me if f you wish to discuss this further (850)417-9292
Nic Schuck, owner