Experienced and friendly. Total time swimming around lagoon is 30 minutes. Dissapointed it was not longer like time frame states. We were completely finished in 1 hour, it states 2 hours in the decription and this was part of the reason we chose it over other adventures. 12 feet deep is the deepest part and not much to see. We saw some fish, but saw more snorkeling ourselves in sharks cove. This is considered a first try for scuba without certification. Went with my daughter. We arrived 30 minutes early like stated. The Video was not of the whole experience. They took a gopro and uploaded it to an app. We got 6 videos of whole group that were 10 seconds each. The rest were of other under water stuff. We could lock all valuables in a large trunk on shore. We can say we scuba dived in hawaii..but it wasnt to see fish....just to experience scuba diving itself. Hope that helps someone else.