Having to wait in lone over an hour to get to be on the top…when in fact no one was allowed on the bottom. No place to sit while waiting to board. Maybe some company could sell water, it was very hot and a lot of elderly were having a hard time! Waiting in lone for over an hour, no place to sit and no water for sale! Once on and moving it was a good experience! Edith, our guide was very real! Did not feel like she was reading from a script! Very honest person!