First and foremost, I am "one of those people" who have to research extensively online before booking a trip. I literally strive for everything to be perfect in advance so after a few searches for wine tours, I came upon this FBGTours.com.
I noticed so many reviews while at the same time, taking note that they were not necessarily the cheapest (more on that later).
I had a few questions regarding my dietary needs for lunch on their tour so naturally, I gave them a call. I very nice lady named Rebecca answered and happily answered my question! Then, 20ish minutes later, we were still talking because SHE WENT THE EXTRA MILE to help me plan something special for me and my significant other! Wow, just wow!! I didn't feel like just another number to her. I felt like she cared and that I mattered! She gave me suggestions on restaurants, places of interest, etc. It was CLEAR she was more than knowledgeable and that she actually lived and breathed the air in her community…she is very proud in a very good way!
For the record, she booked the 5 hour wine tour for me, then she went the extra mile to help me surprise my S.O. with flowers in a vase and chocolates for our first trip to the wine country together! I mean…who does that?!
On the day of our trip, she pulled up to our cottage, then we went to pick up another couple. We visited three wineries and had an absolute blast! The neat thing is at several moments, Rebecca would start talking to "fill in some gaps" or add more information on top of the wine tour employee who was speaking. It was incredible because not only is she right, she is very passionate in her speech! You can truly tell she loves doing this and it was refreshing. She answered all of our questions and was great during our down time with small talk. She has an exceptional understanding of knowing when to add to the conversation and when to step back so you and your S.O. or friends can enjoy that particular moment, regardless of if you are sipping wine or simply being driven in the shuttle, or laughing it up!
I recommend Rebecca and her team without a doubt! I will admit I was a little nervous to pay a little more but like the staying goes, you get what you pay for. Are therer others that are a little cheaper? The last time I checked YES and I'm sure they are good. However, I can pretty much guarantee you they are not EXCEPTIONAL! Trust me, book them without hesitation, then sit back and relax. You can thank me later! ;-) Cheers!
Ryan