If you do care about your own safety and also the characters and qualities of the tour guide/lifeguard/captain of the boat, please do yourself a big favor, DO NOT come to this boat- name KONA. The captain is Simon, his assistants are Aiden, and Ula. I am not a swimmer, but I still want to enjoy what the ocean has to offer, I have snorkeling in Caribbean Sea a few times without any issues, so I asked for a life vest from them, which the life vest was not inflated yet. I asked for assistant from Ula twice, asked assistant from Aiden, both of them just impatiently replied to me "I will help you to inflate it later". Until the last moment that I am going to jump into the ocean, they still did not help me to inflate it until a bystander help me to inflate my life vest. Then I grab a noodle to go down to the water for double secured myself just in case.
But the water was colder than I can handle, after I swam and watched many types of fishes, I decided to go back to the boat, so I waived my right hand to them for needed HELP, the captain and Ula, who were at the boat, the captain saw my struggling and my waived right hand, but he drove the boat even further away from me, Aiden enjoyed his leisure time in the water at that time. Thank God, there was a man drove a small boat saw my struggling, he drove closer to me and let me hang on to the ladder of his small boat and get me easier and faster to reach the Hang Loose Boat. After I got up to this KONA boat, I saw they are just having fun themselves without pay closer attention to the guests in the water for "what if ".