I have mobility issues, and they allowed my daughter and I to board first. I was disappointed to find that they only have one kind of chair, and it has higher arms that make it impossible for larger people to use. I had my own folding stool with me for this reason, but once we boarded and moved to the front of the boat, we saw a long bench built in. Also, the chairs in the dining room did not have arms, so they would probably let you bring one of those out if needed.
The tour itself was incredibly interesting and informative. There was a large corporate group on the tour when we were, and they were annoying. My daughter and others had trouble ordering drinks because of that group, but once she went around them and told the bartender she wasn’t with them, she was helped quickly.
A lot of them came to the front of the boat and talked loudly about their day, drowning out the tour guide. My daughter had to stand up and yell at them to be quiet so we could hear, and one of them told us to just go upstairs if we wanted to hear. (Remember, we boarded first) My daughter told her I was handicapped and couldn’t go upstairs, so they finally kind of quieted down, at least until the last 10 minutes or so.
My one wish is that when they have large groups like that, they could have someone walk around and monitor behavior a bit. It shouldn’t be up to us to keep everyone behaving so we can actually enjoy the tour.
Even with this happening, it was worth every penny. I learned so much, and the drinks were strong and yummy!
So my two pieces of advice to make this tour better:
1. Train employees to suggest seating options for larger guests. We want to be included and thought of. Maybe keep a few chairs without arms for those who don’t fit in the normal ones.
2. Supervise large groups from time to time, to make sure they’re not ruining the tour for everyone else.