Tour was not a full 8 hours, was just a little over 6.
The Griffith Park Observatory was skipped.
Rodeo Dr. was skipped.
Santa Monica Pier was skipped.
Guide, Gabriel, did not make it clear that we would not be visiting the Hollywood sign prior to stopping at the Walk of Fame.
Guide was very distasteful in what was said, for example, speaking about going to strip clubs, repeatedly.
Guide provided no information on the history of Los Angeles.
Multiple people on the tour questioned the guide about skipping stops, the guide either ignored us or gave false information, for example, said the bus was not allowed on Rodeo Dr., however the other tour bus from that day did go onto Rodeo Dr.
Website states you will be transported in a 14 passenger Mercedes Benz bus, we were on a large motor coach.
Guide kept saying prior to the first stop that he had to "pee" and he will push everyone out of the way to get to the bathroom first. Extremely uncomfortable with this, very poor language over the entire day.
At one point guide wanted driver to turn onto a residential street, the driver explained the coach was to large to be on residential streets, a while later, the guide instructed the driver to turn onto a street, stating he would be ok, only to find ourselves on a residential street! The guide knew that the driver stated the coach could not be on residential streets, but put us all in danger by having him travel onto a residential street anyway.
The guide was clearly just in a hurry to make a few stops and get us back to port as quickly as possible, assumingly so he could get back to the strip club and eat chicken wings as he repeatedly stated throughout the morning. The entire tour was very uncomfortable and ruined by the guide, missed stops, and cut short.
Ответ от хоста
May 2024
Thank you for submitting your comments concerning your recent tour with us. I have discussed your input with the guide. He has asked me to apologize to you for making you feel uncomfortable. With respect to your comment saying that you were "put in danger" by having gone on a residential street. You were never in any danger. The various cities we tour (Beverly Hills, Santa Monica, Los Angeles) have imposed weight restrictions for commercial vehicles on most residential streets but not all. The route of your tour was compliant to those restrictions. We have received several reviews from individuals on the same bus you and noted that none of the issues you raised were included on those reviews.