The Captain and crew are very friendly and helpful. On the trip out of Clearwater harbor the Captain points out the homes of celebrities while a young crew member "schools" child passengers on the wildlife they might encounter. The kids seemed to enjoy this and the young crew member was very good with the kids. Oh yes, they do serve complimentary soda, beer and wine as desired by the passengers. (A variety of snacks are available for a very reasonable one dollar fee.) The search for dolfins begins as the tour reaches the Gulf, and the Captain uses his radio to seek and provide assistance to other tour boats seeking pods of dolphin. We finally located several pods of dolphin and the Captain manuevered the boat so the view and the dolphin's antics were fantastic. We stayed quite a while observing the dolphin and finally followed a group which the Captain got to jump in the boats wake on our way back to the harbor and dock. It was a memorable, very worthwhile experience. The owners have put a great deal of effort into providing a memorable, very worthwhile experience. We had our granddaughters with us and they had a blast!