Not happy at all with this company.
You can only reach them through an answering machine and they never respond to messages left.
On the day of our tour, it was just prior to Hurricane Elsa going through Tampa Bay.
We tried to call them, but again, only the answering machine.
We made the trip from Tampa through torrential downpours--even though we were certain the tour was cancelled due to the weather.
BUT their website and all their e-mails say that they WILL notify you if there is a cancellation. We received NO such notification.
We called that afternoon requesting to rebook, and still a week later, no response.
So, we were out our tour and out our money.