Booked from the Las Vegas strip, group of 7,the rep took the time to explain our options and,how our day was going to go.Pick up at the hotel was on time 😉the shuttle driver very efficient in explaining our day giving lots of pointers.On our actuel bus for our long day trip , we were very fortunate to have Wally as our driver.Wally was very informative,had excellent knowledge of the area.We felt totally comfortable in asking questions,he was also very effecient with information about the Canyon and the most effective ways to maximize our time there.His mix of dialogue and relaxing music made this 10 hour day,an enjoyable experience Thanks Wally and Sweetours ! We will book again !