This was my first time rafting, and we all know how important first impressions are. The staff did a great job at setting the tone. From the moment we arrived, folks were fun, helpful, and engaging. We never had to wonder what we were supposed to be doing or where we were supposed to be. Everything was on time and efficient, and it was a beautiful day. Our guide, Kilian, gave us a clear, but fun safety in-service before guiding us into the rapids. It was invigorating and satisfying. He gave us plenty of local color, while offering us fun bonus opportunities (like joining the “glacial swim team” or “riding the bull”). It was two hours very well spent, and I look forward to my next rafting experience!